1. What Are Cookies?
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners information about how their site is used.
In addition to cookies, we may also use similar technologies such as web beacons, pixels, and local storage to collect and store information.
2. How We Use Cookies
Eliria AI at eliriaai.com uses cookies and similar technologies for the following purposes:
Strictly Necessary Cookies
These cookies are essential for the Platform to function correctly. They enable core features such as account authentication, session management, and security. You cannot opt out of these cookies as the Platform cannot function properly without them.
- Session and authentication tokens
- Security and fraud prevention
- Load balancing and server routing
Functional Cookies
These cookies allow the Platform to remember your preferences and settings, providing a more personalised experience.
- Language and display preferences
- UI personalisation settings
- Companion preferences you've set
Analytics Cookies
We use analytics cookies to understand how visitors use our Platform. This helps us improve the user experience and identify areas for development. Data collected is aggregated and anonymised where possible.
- Pages visited and time spent on each
- Features used and interaction patterns
- Error and performance monitoring
Marketing and Targeting Cookies
We may use marketing cookies to measure the effectiveness of promotional campaigns and to deliver relevant content to users who have previously visited our Platform. These cookies do not collect personal information beyond what is necessary for this purpose.
3. Third-Party Cookies
Some cookies on our Platform are set by third-party service providers who help us operate and improve the Platform. These may include analytics providers, payment processors, and customer support tools. We do not control these third-party cookies. Please review the privacy and cookie policies of those providers for more information.
4. Managing Your Cookie Preferences
You can control and manage cookies in several ways:
- Browser settings — most browsers allow you to view, manage, block, or delete cookies through their settings. Refer to your browser's help documentation for specific instructions.
- Opt-out tools — some third-party analytics and advertising providers offer opt-out mechanisms via their own privacy settings.
Please note that blocking certain cookies may affect the functionality of the Platform. Strictly necessary cookies cannot be disabled without impacting core features.
5. Cookie Retention
Cookies are stored for varying durations depending on their type:
- Session cookies — deleted automatically when you close your browser
- Persistent cookies — remain on your device for a defined period (typically between 30 days and 2 years) or until you manually delete them
6. Changes to This Policy
We may update this Cookies Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
7. Contact Us
If you have questions about our use of cookies, please contact us:
- Email: [email protected]
- Contact form: Contact Page